How does

GetYourGuide

Use AI?

Increases booking conversion rates and revenue by displaying more appealing images.

Project Overview

To automatically analyze, score, and select the most compelling images from millions of supplier-provided photos, optimizing visual content for each travel experience to increase user engagement and bookings.

Layman's Explanation

Imagine you have a million photos for your travel website, but many are blurry, dark, or just plain boring. Instead of a human sifting through them all, GetYourGuide built an AI that acts like a professional photo editor. It instantly finds the most beautiful, interesting, and high-quality pictures to show customers, making them more likely to say, "Wow, I want to go there!"

Details

GetYourGuide's AI system uses a multi-stage computer vision pipeline to optimize the vast library of images submitted by its 50,000+ tour and activity suppliers. The primary goal is to automate the selection of the highest-impact visuals to increase booking conversions, a metric that can improve by up to 15% with high-quality photos.

The process begins with quality control. Models perform Image Quality Assessment to automatically filter out blurry, overexposed, or low-resolution images. Duplicate Detection algorithms then identify and remove redundant photos, ensuring visual variety. These initial steps are foundational, having a high business impact for a relatively low implementation complexity.

Next, the system focuses on content understanding. Using Object Detection and Segmentation, it identifies key elements within an image, such as landmarks, people, or specific activities. This is paired with Content Categorization to classify images into types like 'landscape,' 'interior,' or 'action shot,' which helps in creating a balanced and comprehensive gallery for each listing. Finally, an Aesthetic Scoring model, likely a deep neural network trained on human-rated images, predicts which photos are most visually appealing based on factors like composition, color harmony, and lighting. This scoring is critical, identified as a 'Very High' impact technique. The system uses these scores to rank images and select the best ones for prominent display, sometimes using Automated Cropping to perfect the final presentation.

Analogy

It's like having an AI-powered Anna Wintour for your travel photos. It scans every image submitted by tour operators and instantly decides which one is "cover-worthy" for the website, ensuring only the most compelling and stylish shots make it to the front page to entice travelers.

Machine Learning Techniques Used

  • Classification: for Content Categorization, sorting images into predefined classes like 'landscape', 'activity', or 'interior'.
  • Regression: likely used within the Aesthetic Scoring model to predict a continuous score for visual appeal based on features like color, composition, and clarity.
  • Clustering: (Assumption: used for Duplicate Detection by grouping visually similar images together based on their feature vectors, a common technique for this task).
  • Ensemble Learning: (Assumption: multiple models, such as for quality, aesthetics, and content, are likely combined or 'ensembled' to make a final selection decision, improving robustness).
More Use Cases in

Travel & Hospitality

2

/5

Novelty Justification

This multi-stage pipeline is a sophisticated application of established computer vision techniques, but similar automated image curation and aesthetic scoring systems are common in e-commerce and content platforms, making it an industry best practice rather than a groundbreaking innovation

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