How does
Home Depot
Use AI?
Increases online sales and improves customer experience.
Project Overview
Personalizing product recommendations and search results using AI.
Layman's Explanation
Home Depot’s AI helps you find the right tools and products faster by showing suggestions that actually match what you’re looking for.
Details
The Home Depot leverages AI-powered recommendation systems through its partnership with Google Cloud to tailor search results and product suggestions based on customer behavior and preferences. The system analyzes historical data, click patterns, and real-time interactions to predict what products users are likely to want, improving both relevance and engagement across digital platforms. This personalization leads to higher conversion rates and a more intuitive shopping experience.
Analogy
It’s like shopping with a helpful friend who already knows what project you're working on.
Machine Learning Techniques Used
More Use Cases in
Retail & Consumer
Novelty Justification
AI-powered recommendations are now a baseline feature in large retail e-commerce.
Project Estimates
