Instead of a human spending weeks setting up your new software, an AI agent does it in minutes like a tireless expert who already knows every setting.

Unisson's Runner agent platform deploys autonomous AI agents that act as expert users inside a client's B2B software product. Each agent ingests the product's documentation, API schemas, and configuration logic, then executes multi-step implementation workflows—including data mapping, field configuration, third-party integration setup, and validation testing—end-to-end. The system uses a Python-based multi-agent framework where specialized sub-agents communicate via agent-to-agent (A2A) messaging to divide complex tasks (e.g., one agent handles CRM field mapping while another configures SSO). Broad LLM support (OpenAI, Anthropic, Gemini, Cohere, Groq, Cerebras) allows dynamic model selection based on task complexity and latency requirements. Self-healing QA agents automatically re-run test scripts when UI or API changes are detected, maintaining CI/CD reliability. All actions are logged with full audit trails for SOC2 compliance, and the platform continuously fine-tunes agent behavior based on implementation outcomes.

It's like hiring a senior solutions engineer who never sleeps, never misreads a spec, and finishes a two-week onboarding in the time it takes you to brew coffee.

Instead of waiting days for a support engineer to fix your setup, an AI agent instantly diagnoses and resolves the issue like a product expert on speed dial.

Unisson's Runner agents double as intelligent customer support agents that are deeply embedded in the client's product. When an end-user encounters an implementation issue—misconfigured integration, broken data mapping, or missing field—the agent autonomously diagnoses the root cause by inspecting the current configuration state, cross-referencing the product's knowledge base (which is continuously updated), and executing corrective actions directly within the product environment. A built-in ticketing system tracks every interaction, and transparent action logs let customers see exactly what the agent did and why. For edge cases exceeding the agent's confidence threshold, the system escalates to human support with full diagnostic context pre-attached, dramatically reducing mean-time-to-resolution. Usage-based pricing means customers only pay when agents are actively resolving issues, aligning cost with value delivered. The platform's broad LLM backbone enables natural-language interaction, so end-users can describe problems conversationally rather than filing structured tickets.

It's like having a mechanic who not only tells you what's wrong with your car but fixes it on the spot while you're still explaining the weird noise.

Instead of hiring consultants to manually move data from your old systems to new ones, an AI agent builds the bridge and keeps everything in sync automatically.

Unisson deploys specialized middleware agents that connect legacy databases (on-prem SQL, mainframe exports, flat files) to modern SaaS platforms via custom-built connectors. These agents use LLM-powered schema inference to automatically map legacy data structures to target system fields, handling edge cases like inconsistent naming conventions, deprecated field types, and multi-format date strings. Once the initial mapping is validated, the agent establishes ongoing synchronization—monitoring source systems for changes and propagating updates in near-real-time. The multi-agent architecture allows parallel processing: one agent handles schema discovery and mapping while another manages incremental sync and conflict resolution. For regulated industries (FinTech, healthcare), agents enforce data governance rules—masking PII, validating compliance constraints, and generating audit reports—throughout the migration and sync lifecycle. Continuous monitoring dashboards provide live visibility into sync status, error rates, and SLA adherence, while the self-healing QA layer automatically adapts sync scripts when source or target schemas change.

It's like having a universal translator that not only speaks both your grandfather's language and your teenager's slang but keeps them in perfect conversation forever.